Shipping

Effective Date: 2025-01-01

At Moms’ Hearts, we aim to ensure a smooth and transparent shipping experience. Please review our shipping policy for details on processing times, fees, and more.

Shipping Methods

All orders are shipped via third-party carriers. The delivery time for most orders is around one month, but it may vary depending on factors such as location and any unforeseen changes or delays in the shipping process.

Order Processing

Orders are processed within 1-3 business days from the time of purchase. Please note that processing time is separate from shipping time. During peak periods or holidays, processing may take longer.

Shipping Fees

Shipping fees are calculated at checkout based on the weight and destination of your order. The total shipping cost will be displayed before you finalize your purchase.

Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information and other relevant shipment details. Please allow up to 48 hours for tracking information to be updated after shipment.

Shipping Locations

We currently ship to Europe, Israel, the United States, and other select international locations. If your country is not listed, please contact us at [Insert Email Address] for more information.

Shipping Delays

While we make every effort to ship orders promptly, please note that shipping times may vary. Delivery could take longer than expected due to unforeseen factors such as customs processing or delays by third-party carriers. We will keep you informed of any significant delays.

Customs and Duties (International Orders)

For international orders, customs duties, taxes, or fees may apply depending on the destination country. These fees are the responsibility of the customer and are not included in the cost of the order or shipping. Please check with your local customs office for more information.

Missing or Lost Orders

If your order is missing or appears to be lost, please contact us at [Insert Email Address] within 14 days of your expected delivery date. We will assist you in tracking down your order or filing a claim with the shipping carrier if needed.

Help

If you have any questions or concerns about shipping, please reach out to us at:
Email: info@momshearts.com
Our team is available to assist you with any shipping-related inquiries.